Privacy Policy

This policy explains what personal information Tourkatha ("we", "us") collects through tourkatha.com and our enquiry channels, how we use it, and the choices you have.

1. Information we collect

• Payments: when you pay online, Razorpay processes the payment. We receive the payment reference and amount, not your card or bank details.
• Information you give us: your name, phone number, email address and trip details such as destination, dates, number of travellers, budget, preferences and any message you write.
• Newsletter: your email address, if you subscribe.
• Technical information: your IP address, browser type, the page you came from and campaign tags (UTM parameters) attached to the link you followed. We use these to protect our forms from spam and to understand which pages help travellers.

2. How we use your information

• To respond to your enquiry and plan, quote and book your trip.
• To contact you about your trip before, during and after travel.
• To send newsletters, only if you subscribed. Every email lets you unsubscribe.
• To keep our website secure and prevent misuse.

3. Sharing your information

We share only the details needed to deliver your trip with the hotels, transport providers, airlines and local partners involved in it. We do not sell your personal information. We may disclose information where required by law.

4. Cookies and local storage

Our website uses a session cookie to keep forms secure. If you save a package with the heart button, the choice is stored in your own browser and is not sent to us. We do not use advertising cookies on this website.

5. How long we keep information

We keep enquiry and booking records for as long as needed to serve you and to meet legal and accounting requirements, and then delete them.

6. Security

Enquiries are stored in a protected area of our server that is not publicly accessible and are emailed to our team over secured connections. No method of storage or transmission is completely secure, but we take reasonable steps to protect your information.

7. Your choices

You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by emailing info@tourkatha.com. We will handle requests in line with applicable Indian data protection law.

8. Contact

Tourkatha, T3 Tower, Golden I, Office no-C-402, opposite D-Mart, Greater Noida, Uttar Pradesh 201318. Phone +91 76781 80114. Email info@tourkatha.com.

9. Changes to this policy

We may update this policy. The date at the top shows the latest version.