Cancellation Policy

This policy explains how to cancel or change a booking made with Tourkatha, and the charges that apply. Your written quote and booking confirmation may list different terms for a specific trip; where they do, those terms apply.

How to cancel

• Email your booking reference to info@tourkatha.com or call +91 76781 80114.
• The cancellation date is the date we receive your written request.

Cancellation charges

Charges are a percentage of the total trip cost and depend on how many days before departure you cancel:

• 45 days or more before departure: 10%
• 30 to 44 days before departure: 25%
• 15 to 29 days before departure: 50%
• 7 to 14 days before departure: 75%
• Less than 7 days before departure, or no-show: 100%

Costs that suppliers do not refund are charged in full whatever the date: issued flight and train tickets, visa fees, insurance premiums, and hotel stays booked on non-refundable rates. We tell you about these in your quote.

Changing your booking

Date or itinerary changes depend on availability. Any difference in price and any charges from hotels, airlines or other providers are payable by you. A change made less than 15 days before departure may be treated as a cancellation.

If we cancel

If Tourkatha has to cancel your trip for reasons within our control, we refund everything you have paid us or offer an alternative of equal value, whichever you choose.

Events outside anyone's control

Natural disasters, government orders, strikes, pandemics and similar events can force changes. We will help you rearrange your trip and pass on any refunds we recover from suppliers, less costs already incurred.